Shipping Policy

Order Preparation & Dispatch We take great care in preparing your wellness essentials. Please allow 2 to 3 business days for processing and thoughtful packaging before your order is dispatched from our global fulfillment center.

Estimated Transit Times Our standard global delivery time ranges from 5 to 10 business days. While we work closely with our courier partners to ensure timely arrivals, occasional delays may occur due to unforeseen international logistics, customs procedures, or weather conditions. We appreciate your patience as your curation makes its way to your personal sanctuary.

Order Modifications & Cancellations We accommodate order cancellations or adjustments within 24 hours of purchase. Once this window has passed or the item has been dispatched, we are unable to modify the order. To request a cancellation, please email our concierge immediately with your order number.

Address Adjustments If you realize your delivery details were entered incorrectly, simply reply to your order confirmation email or contact us within 24 hours. We will gladly amend the information before your order leaves our facility.

Damaged or Imperfect Items We take pride in the quality and secure packaging of our products. However, if your item arrives compromised due to transit conditions, please contact us immediately. Provide your order number along with clear photographs of the damaged product. Once reviewed, we will swiftly arrange a complimentary replacement to ensure your experience remains seamless.

Further Assistance If your inquiry is not addressed here, our dedicated concierge team is at your service. Please reach out to hello@karmaonde.com, and we will ensure you receive a thoughtful response within 24 to 48 hours.